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Privacy Policy 🔒

Last Updated: November 2024

🌟 Welcome

At VetPro Advanced LLC (hereinafter: "the Company", "we", "our") we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.

Full Transparency: We believe in full transparency. This policy is written in clear and easy-to-understand language, without unnecessary legal jargon.

📋 What Information Do We Collect?

Information You Provide to Us Directly:

  • Email Address: For contact purposes and sending relevant information
  • Clinic Name: For personalized service
  • Phone Number: For contact and support

Technical Information Collected Automatically:

  • IP Address: For security purposes and service improvement
  • Browser and Device Type: For optimizing user experience
  • Browsing Data: Pages you visited, time spent on the site

🔐 How Do We Store and Protect Information?

Information Security:

  • Encryption: All information is encrypted during transmission (SSL/TLS)
  • Secure Servers: Information is stored on secure servers with limited access
  • Backups: Regular backups are performed to prevent data loss
  • Access Control: Only authorized employees can access personal information

Use of Third-Party Services:

We use the following services for data processing:

  • Make.com (Integromat): For processing and sending form data
  • Tawk.to: For online chat service and support

These services are also committed to strict privacy policies.

⚖️ Your Rights

In accordance with the Privacy Protection Law, 1981 and the Privacy Protection Regulations, you have the following rights:

  • Right of Access: To know what information we hold about you
  • Right to Correction: To request correction of incorrect or inaccurate information
  • Right to Deletion: To request deletion of your information from our databases
  • Right to Objection: To object to the use of information for marketing purposes
  • Right to Unsubscribe: To stop receiving marketing communications at any time

How to Exercise Your Rights? Simply send us an email or contact us through the chat on the website. We will handle your request within 30 days.

👶 Children's Privacy

Our service is intended for business owners and professionals. We do not knowingly collect information from children under the age of 18. If you discover that a child has provided us with personal information, please contact us immediately and we will delete the information.

🔄 Changes to Privacy Policy

We may update this privacy policy from time to time. Any material changes will be published on the website and will include the update date at the top of the document.

Continued use of the website after publication of updates constitutes agreement to the updated policy.

📞 Contact Us

Do you have questions or requests regarding the privacy policy? We're here for you!

Contact Us at Your Convenience:

📧 Email: vetpro.ai@gmail.com
💬 Live Chat: Click on the chat icon in the bottom right corner

Response Hours: Sun-Thu 09:00-18:00

⚖️ Legal Information

VetPro Advanced LLC
This privacy policy is subject to the laws of the State of Israel, including:
• Privacy Protection Law, 1981
• Privacy Protection Regulations (Information Security), 2017
• Communications Law (Telecommunications and Broadcasting), 1982

🔒 Your Privacy Matters to Us

We are committed to keeping your information safe and secure.
Any questions or concerns - we're here for you!

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